DemandBridge - Notice history

EQ Commerce experiencing partial outage

100% - uptime

All Storefronts - Legacy - Operational

100% - uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

All Storefronts - Responsive Interface - Operational

100% - uptime
May 2026 · 100.0%Jun · 99.91%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

DB Sourcing - Operational

100% - uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

EQ Commerce - Partial outage

99% - uptime
May 2026 · 100.0%Jun · 100.0%Jul · 97.73%

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May 2026
Jun 2026
Jul 2026
100% - uptime

FS1 - Operational

100% - uptime
May 2026 · 99.93%Jun · 100.0%Jul · 99.41%

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May 2026
Jun 2026
Jul 2026

FH1 - Operational

100% - uptime
May 2026 · 100.0%Jun · 100.0%Jul · 99.81%

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May 2026
Jun 2026
Jul 2026

FH2 - Operational

100% - uptime
May 2026 · 100.0%Jun · 100.0%Jul · 99.81%

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May 2026
Jun 2026
Jul 2026

DB Distributor Hosted - Operational

100% - uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

DB Flowpoint - Operational

100% - uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

DB Reporting - Operational

100% - uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Notice history

Jul 2026

EQD - Remote Desktop Services is currently busy
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
EQC Sites on the qnet.e-quantum2k.com Domain Experiencing 502 Bad Gateway Errors
  • Resolved
    UTC
    Resolved

    Due to a certificate misconfiguration, some EQC Customers experienced Bad Gateway Errors this morning. This has been corrected.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.
DB Commerce Scheduled Maintenance
  • Completed
    July 16, 2026 at 1:00 AMUTC
    Completed
    July 16, 2026 at 1:00 AMUTC
    Maintenance has completed successfully
  • In progress
    July 16, 2026 at 12:00 AMUTC
    In progress
    July 16, 2026 at 12:00 AMUTC
    Maintenance is now in progress
  • Planned
    June 26, 2026 at 1:59 PMUTC
    Planned
    June 26, 2026 at 1:59 PMUTC

    We will be deploying planned changes to our DB Commerce system on July 15, 2026 at 8:00pm ET. Users may experience a short (5-10 minute) outage while new code is deployed.

EQ Distributor Maintenance
  • Completed
    July 09, 2026 at 5:00 AMUTC
    Completed
    July 09, 2026 at 5:00 AMUTC
    Maintenance has completed successfully
  • In progress
    July 09, 2026 at 1:00 AMUTC
    In progress
    July 09, 2026 at 1:00 AMUTC
    Maintenance is now in progress
  • Planned
    July 06, 2026 at 7:19 PMUTC
    Planned
    July 06, 2026 at 7:19 PMUTC

    We will be performing scheduled maintenance on our EQD Hosted Environments.

Some EQ Distributor Customers Unable to Login Due to Contract Expired Message
  • Resolved
    UTC
    Resolved

    We have reset keys on the servers and this incident is now resolved.

  • Investigating
    UTC
    Investigating

    We are currently investigating an issue on EQ Distributor where customers are seeing an incorrect "Contract Expired" message and are unable to log in.

Jun 2026

DBD Shared Azure (dbd-saas) Downtime for Maintenance
  • Completed
    June 30, 2026 at 1:22 PMUTC
    Completed
    June 30, 2026 at 1:22 PMUTC

    Maintenance completed last night, apologies for the late notification.

  • Update
    June 29, 2026 at 11:00 PMUTC
    Update
    June 29, 2026 at 11:00 PMUTC
    Maintenance is now in progress
  • In progress
    June 29, 2026 at 11:00 PMUTC
    In progress
    June 29, 2026 at 11:00 PMUTC
    Maintenance is now in progress
  • Planned
    June 29, 2026 at 5:15 PMUTC
    Planned
    June 29, 2026 at 5:15 PMUTC

    We are planning maintenance for this evening at 7:00 PM ET on our Shared Azure (dbd-saas) server. This maintenance is to increase performance on the server. Expect a short downtime for the sever maintenance (15-30 minutes) and a 60-90 minute downtime for printing. as we will be stopping background services for this maintenance.

EQ Distributor Maintenance
  • Completed
    June 25, 2026 at 4:12 AMUTC
    Completed
    June 25, 2026 at 4:12 AMUTC

    Maintenance completed.

EQ Distributor Maintenance
  • Completed
    October 02, 2026 at 2:12 PMUTC
    Completed
    October 02, 2026 at 2:12 PMUTC
    Maintenance has completed successfully
  • Update
    June 25, 2026 at 3:34 AMUTC
    Update
    June 25, 2026 at 3:34 AMUTC

    Maintenance partially completed. FH1 and FH2 are fully operational. FS1 is still under maintenance — updates are in progress and expected to complete within the next 3 hours.

  • In progress
    June 25, 2026 at 1:00 AMUTC
    In progress
    June 25, 2026 at 1:00 AMUTC
    Maintenance is now in progress
  • Planned
    June 23, 2026 at 11:45 AMUTC
    Planned
    June 23, 2026 at 11:45 AMUTC
    We are planning for a scheduled maintenance during that time.
DB Commerce Scheduled Maintenance
  • Completed
    June 25, 2026 at 1:00 AMUTC
    Completed
    June 25, 2026 at 1:00 AMUTC
    Maintenance has completed successfully
  • In progress
    June 25, 2026 at 12:00 AMUTC
    In progress
    June 25, 2026 at 12:00 AMUTC
    Maintenance is now in progress
  • Planned
    June 10, 2026 at 3:18 PMUTC
    Planned
    June 10, 2026 at 3:18 PMUTC

    We will be deploying planned changes to our DB Commerce system on June 24, 2026 at 8:00pm ET. Users may experience a short (5-10 minute) outage while new code is deployed.

EQ Distributor Maintenance
  • Completed
    June 18, 2026 at 5:00 AMUTC
    Completed
    June 18, 2026 at 5:00 AMUTC
    Maintenance has completed successfully
  • In progress
    June 18, 2026 at 1:00 AMUTC
    In progress
    June 18, 2026 at 1:00 AMUTC
    Maintenance is now in progress
  • Planned
    June 17, 2026 at 12:23 PMUTC
    Planned
    June 17, 2026 at 12:23 PMUTC

    We will be performing scheduled maintenance on our EQD Hosted Environments.

May 2026

EQD Service Updates
  • Update
    May 28, 2026 at 6:05 AMUTC
    Update
    May 28, 2026 at 6:05 AMUTC

    Maintenance is now completed.

  • Completed
    May 28, 2026 at 6:00 AMUTC
    Completed
    May 28, 2026 at 6:00 AMUTC
    Maintenance has completed successfully
  • In progress
    May 28, 2026 at 1:00 AMUTC
    In progress
    May 28, 2026 at 1:00 AMUTC
    Maintenance is now in progress
  • Planned
    May 28, 2026 at 1:00 AMUTC
    Planned
    May 28, 2026 at 1:00 AMUTC

    We will be performing scheduled maintenance on our EQD Hosted Environments.

    We appreciate your patience and will notify you once maintenance is complete.

DB Commerce and DB Sourcing Scheduled Maintenance
  • Completed
    May 14, 2026 at 1:00 AMUTC
    Completed
    May 14, 2026 at 1:00 AMUTC
    Maintenance has completed successfully
  • In progress
    May 14, 2026 at 12:00 AMUTC
    In progress
    May 14, 2026 at 12:00 AMUTC
    Maintenance is now in progress
  • Planned
    May 14, 2026 at 12:00 AMUTC
    Planned
    May 14, 2026 at 12:00 AMUTC

    We will be making code updates and improvements to our DB Commerce and DB Sourcing products on Wednesday, May 13, 2026 at 8:00 PM ET. Users can expect a short (5-10 minute) outage while the new code is deployed to production.

Flowpoint Service Delayed
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating

    We are experiencing delays in some Flowpoint Routes. We are currently investigating.

Unable to connect EQH
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.

May 2026 to Jul 2026

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